Hey there! We offer shipping to a variety of countries and regions. When you’re ready to check out, the shipping rates will be calculated based on where you’re located and the weight of your order. It’s a pretty straightforward process!
Hey there! We offer shipping to a variety of countries and regions. When you’re ready to check out, the shipping rates will be calculated based on where you’re located and the weight of your order. It’s a pretty straightforward process!
Order Tracking
Once your order is on its way, we’ll send you a confirmation email with a tracking number. You can use this tracking number to keep an eye on your package. Just hop on our website or head over to the carrier’s website, and you’ll be able to see exactly where your order is.
International Shipping
For our international friends, it’s important to note that customs duties and taxes may apply when your package reaches your country. These charges are handled by the destination country and are the customer’s responsibility. We just wanted to give you a heads-up!
Returns and Exchanges
Return Policy
We want you to be totally happy with your purchase. If, for any reason, you’re not satisfied, you can return the item(s) within [number] days of delivery. We’ll be more than happy to give you a refund or exchange.
To start the return process, just shoot an email to our awesome customer service team at [raufmugal8@gmail.com]. They’ll hook you up with a Return Authorization (RA) number, so we can keep everything organized.
When you send the item back, please make sure it’s in its original condition, unworn, and with all the tags still attached. We appreciate your cooperation!
Exchanges
If you need a different size or color, no worries! Just get in touch with our customer service team, and they’ll help you out with an exchange. Keep in mind that exchanges are subject to availability. If the item you want isn’t in stock, we’ll gladly process a refund for you instead.
Refunds
When it comes to refunds, we’ve got you covered. We’ll issue the refund to the original payment method you used for the purchase. Easy peasy!
Now, shipping fees unfortunately cannot be refunded unless we made a shipping error. But hey, mistakes happen, and we’ll take responsibility if that’s the case.
Just give us a few business days to process the refund, and depending on your bank or payment provider, it should be reflected in your account soon enough.
Return Shipping
When it comes to return shipping costs, they’re usually on the customer unless it’s due to a product defect or our mistake. We recommend using a shipping service that offers tracking or purchasing shipping insurance, just to be on the safe side. That way, we can both have peace of mind knowing that your returned item will make it safely back to us.
Contact Us
If you have any questions about our Shipping and Returns Policy, feel free to reach out to us at raufmugal8@gmail.com. We’re here to help!
